SHIPPING & RETURNS

FREE EXPRESS SHIPPING
1-2 days (Europe)
1-2 days (US and Canada)
2-3 days (ROW)

on all orders above

90€ (PT) / 270€ EUR (EU) / £235 GBP (UK) 

$350 USD (US) / $465 USD (Asia & ROW)

Please note that our Free Express Delivery policy
does not apply to items on sale. Read our full Delivery Policy here.

FREE RETURNS

on all orders over

90€ (PT) / 270€ EUR (EU) / £235 GBP (UK) 

$350 USD (US) / $465 USD (Asia & ROW)

We only guarantee free returns
if you follow the instructions.

PICKUP IN STORE (PORTUGAL)
Same day

You can shop online and pick up your order in store.

On the [Shipping Address] field at checkout select “Collect In-Store”.

PAYMENT
 

100% Secure Payment

REFUNDS

VALID RETURNS
 

You can return the items you purchased within 14 business days from the date of arrival.

The refund will be issued to the payment method you used originally. Please note that when processing refunds through Paypal, additional fees may apply.

As soon as we receive your returned items, our team will assess their condition and will process the refund immediately. We will not process refunds for damaged or worn products.

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VAT/CUSTOMS

Wrong Weather would like to remind our non-EU customers that the 23% Value Added Tax is not applicable on their orders. Prices displayed in US Dollars ($) do not include 23% VAT.

DDP - Delivery Duty Paid Shipping (US, Mexico, Canada and Puerto Rico)

Wrong Weather ships to the US, Mexico, Canada and Puerto Rico destinations on a DDP (Delivery Duties Paid) basis.

This means that all applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery.

DDP shipping is only applicable on SS22 and AW22 collections and not available for previous collections.

If you are placing your order from outside the EU, local import duties may be charged when the parcel reaches its destination. These charges must be paid by the recipient of the parcel. Please contact your local customs office for information regarding customs policies and import duties.

ANY QUESTIONS?